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Purpose of the Privacy Policy

This Privacy Policy explains how Strechwave ("Website") collects, uses, stores, and protects your personal information when you use our Website and purchase our Courses. We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly and in compliance with privacy laws.

Acceptance of the Privacy Policy

By accessing or using the Website and/or purchasing Courses, you acknowledge that you have read, understood, and agree to the practices outlined in this Privacy Policy. If you do not agree, please do not use the Website or purchase any Courses. Continued use of the Website constitutes acceptance of any changes to this Privacy Policy.

How We Use Your Information
  • Service Delivery: We use your personal information to process transactions, manage accounts, and provide access to the Courses you purchase. This includes handling orders and payments.

  • Communication: Your data allows us to send order confirmations, updates, and marketing materials (with consent). We also use it to respond to customer support inquiries.

  • Improvement of Services: We analyze usage patterns to improve the Website and our Courses, ensuring a better user experience.

Data Sharing and Disclosure
  • Third-Party Service Providers: We may share your information with third-party providers (e.g., payment processors, hosting services). These providers are required to protect your information.

  • Legal Requirements: We may disclose your data to comply with legal obligations or protect our rights and the safety of others.

  • Business Transfers: If the Website undergoes a business change, your information may be transferred, but it will remain protected under this Privacy Policy.

Data Security
  • Protection Measures: We use encryption, access controls, and firewalls to safeguard your data. Regular security audits help us identify potential risks.

  • User Responsibilities: Users should maintain secure login information, monitor account activity, and report any security issues.

Data Retention
  • Retention Periods: Personal data is retained for as long as necessary for transaction processing, legal compliance, and business needs.

  • Deletion of Information: You have the right to request deletion of your personal data. Contact us using the information below to make a request.

User Rights
  • Access and Correction: You may access and update your personal information. To exercise these rights, please contact us.

  • Opt-Out: Users can opt-out of marketing communications by following the instructions provided in emails or contacting us directly. Transactional messages will still be sent.

  • Complaints: If you believe your data rights have been violated, you can file a complaint with the relevant authority. We encourage contacting us directly first to resolve any issues.

Changes to the Privacy Policy
  • Updates: We may update this Privacy Policy as needed. Any changes will be posted on the Website. You are responsible for reviewing the Privacy Policy regularly.

  • User Consent: Continued use of the Website after updates signifies your acceptance of the revised Privacy Policy.

Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • Email: [email protected]
  • Phone: 01302 658967
  • Mailing Address: BEST FORM LTD, Dept 5976, 43 Owston Road, Carcroft, Doncaster, United Kingdom, DN6 8DA

We are committed to responding to your inquiries promptly.

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